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Edgewater Networks is now part of Ribbon Communications. They develop products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Ribbon's products offer proven network and operational savings from the customer premises to the core of the network. Products include the EdgeMarc managed router and Monitoring Systems which are key components to the successful deployment of Votacall Hosted PBX solutions.
The EdgeMarc Enterprise Session Border Controllers are used to connect businesses to cloud based services such as SIP trunking and hosted PBX Phone Systems. EdgeMarc managed routers are also used for business-to-business video conferencing and branch office connectivity. Available for small to large business environments, all EdgeMarc products provide a VoIP and video aware NAT/Firewall, protocol harmonization for interoperability of VoIP and video devices, active VoIP line testing, call quality monitoring, survivability, QoS and more.
The EdgeView Monitoring System is an advanced yet easy-to-use reporting tool that provides valuable VoIP performance information to network planners, operators, product managers, executive management teams and end-users. The EdgeView VoIP Monitoring System offers proactive call quality monitoring (including VoIP MOS), Plug & Dial IP phone configuration, and remote management and monitoring of VoIP endpoints.
By deploying Ribbon Communications' technology as part of our VoIP platform, we're able to ensure call quality that's consistently great. Managed routers give us the ability to isolate and proactively monitor voice traffic - that means that if you ever experience slight hiccups, there's a good chance we already know about the issue and are actively troubleshooting it.