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Cloud Phone System FAQs

 
What happens when the internet goes down?
 
 

 

Business Continuity + Disaster Recovery

A cloud phone system was built for this!

What was once considered a "worst case scenario" is now no big deal with a cloud phone system.  Let's break it down...

The old way - Calls are handled by a PBX in a closet at your office.

The problem - Any disruption to that environment - power outage, fire, flood or simply down phone lines - you're stuck! 

The new way - Calls are handled by a phone system in the cloud, so no matter what happens at your office, you have options. 

Let's take a look at the Top 6 "My internet is down!" business VoIP options.

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Mobile App
 

Every Votacall user gets access to our mobile app - Votacall GO! Mobile (available for iOS and Android). The app is simple and intuitive, giving you the power of a desk phone right in your pocket.

Votacall GO! Mobile allows  you to make, take and transfer calls just like a desk phone. 

Whether reacting to an outage or just stepping away from your desk, Votacall GO! Mobile has you covered. Just grab your mobile phone and go!

 

cloud auto attendant 3
Cloud Auto Attendant
 

NO MORE BUSY SIGNALS! Votacall guarantees 99.999% service uptime, that means your phone system is always handling calls in the cloud no matter what is happening at your physical location. 

So, if you lose internet at the office, calls will still be handled by your auto attendant and distributed to the destination of your choice or simply have calls drop into voicemail where you can access them using our voicemail-to-email feature, simple + seamless!

 

Votacall WebPhone
WebPhone
 

The Votacall GO! Webphone turns any computer into a fully functional business phone. And because it's a web-based application, it's accessible from any computer, all you have to do is log in! 

So, whenever there is trouble at the office, the Votacall GO! WebPhone will allow you to switch venues and continue to make, take and transfer calls right from your laptop! 

 

VoIP Call Forwarding
Forward Calls 
 

Remote Call Forwarding is nothing new, right? Wrong! With a cloud phone system, the user can control call flow simply by logging into the My Votacall User Portal.

No more calling your Local/LD service provider to forward a phone number, you can take matters into your own hands.

Want to take a peek at the My Votacall User Portal...

My Votacall Portal

VoIP WiFi Phone
WiFi Phones
 

Votacall offers WiFi desk phones that don't require the standard cabling to connect to the phone system, these phones connect to the cloud phone system via WiFi.

So, at the first sign of trouble at the office, just grab your phone, head on home, plug it in and you're back in business! 

 

VoIP Failover
Calls failover to a new location
 

If you're a multi-site business, the cloud is a perfect fit!

All locations - regardless of physical geography - are viewed as one unified group. Therefore, if location A's internet is down, calls can automatically failover to location B and - to your customers - it's just business as usual.

No heavy lifting and no disruption to your business.

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Welcome to the "anywhere" workplace.

Bring the Votacall Unified Communications Solutions with you wherever you go, using whatever device you want. 

One-Number Reach
Instant Messaging
Business Contacts

The modern workplace isn't defined by physical spaces, which is why we enable you to be connected and accessible no matter where you're working from.

Learn more about Votacall mobility below.


Get Mobile

Why UCaaS?

Here are some of the ways Unified Communications Solutions help you have better conversations.

Votacall Business VoIP

Cloud-based voice is a key part of our Unified Communications Solutions. Have productive conversations no matter where you are, or what device you're using.

HD Video

Have high-res video calls when you need to have a more in-depth meeting with a coworker that's in a different office, or works remotely.

Team Messaging

Our UCaaS platform lets you send instant messages when you need to collaborate with coworkers quickly.

Real-Time Collaboration

View and access shared files using the UC-One desktop app.

Team Presence Information

Know when coworkers are available, in meetings, or off for the day.

Built-In Mobility

The UC-One app can be accessed across your devices, which means you can bring the UCaaS platform with you wherever you go using your chosen device.

Want to see UCaaS in action?

Book a demo to get a full tour of the platform.
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